Knox's Spice Company Guarantee
 We
feel very strongly about the quality of our dry rubs and sauce but
also realize will not please everybody. If you are not satisfied
with our gourmet dry rubs allow us to satisfy you with our
outstanding customer service.
We are a very small company and know how you feel. Buying
something over the internet is always a bit risky. Parting
with your hard earned money for a product you can not touch
until you have paid for always leaves a bit of doubt in
your mind.
At Knox's Spice Co. we make it simple to make your purchase
from us, risk free. If you aren't completely satisfied with
your bbq dry rub spice blends for any reason, simply contact
us by phone or email and we will gladly provide your
choice of a replacement item or a full refund of your purchase
price.
Simple as that.
We will do everything we can, within reason, to see that
you are satisfied because satisfaction is more important
than the sale. We are not responsible for orders not received
or delayed due to mistyped information provided by you at
checkout. Please verify your address and delivery information
for accuracy prior to completing your order. Refund or replacement
of products is not available in the event you provide inaccurate
information. Any refunds are issued less shipping costs.
This guarantee does not apply to commercial orders. For
information on our guarantee when considering ordering commercial
quantities of our dry rubs, please contact our sales department.
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